Welcome, families
We’re so glad you’re here. Whether you’re expecting your first baby or looking for a new medical home for your child, we’d be honored to walk alongside your family, from those very first newborn visits all the way through the teen years.
Choosing a pediatrician is a big decision, and this page is here to make it easier. You’ll find everything you need to get started: how to become a new patient, what to bring to your first visit, our Office Policies, and answers to common questions.
Becoming a New Patient
Joining the practice is a simple, three-step process.
Steps to join the practice:
1. Choose a pediatrician: Every one of our pediatricians is board-certified with extensive training in caring for patients from infancy through age 23. Read about our Los Alamitos pediatricians and pick the one who feels like the right fit.
2. Call to schedule and verify your insurance: Give us a call at 562-598-4848 and we’ll get your first appointment on the calendar. We’ll also confirm we accept your insurance and verify your coverage before your visit.
3. Prepare for your first visit: We can’t wait to meet your family. Here’s how to make your first appointment as smooth as possible:
Plan to arrive 15-20 minutes early. We’ll use that time to start your child’s chart and get everyone checked in.
Please bring:
- A valid insurance card (or, if you don’t have it yet: insurance company name, claims address, copay amount, policy holder name, policy number, group number, and suffix)
- Photo ID for the parent or guardian
- Copay, if applicable
- Your child’s immunization record
- Any relevant medical, school, or specialty records — especially helpful if your child has a complex or longstanding medical history
Please complete these forms ahead of time:
Forms and documents
Access and complete required forms before your visit to help ensure a smooth and efficient check-in process.
Prenatal appointments
Expecting parents are warmly invited to schedule a prenatal appointment. It’s a chance to meet your child’s future care team, ask questions, and get a feel for what to expect at baby’s very first visit. Learn more on our Expecting and New Parents page.
Same-day availability
We may have same-day sick visits available for certain concerns. Give us a call at 562-598-4848 as early as you can, and we’ll do our best to fit you in!
Ready to Schedule?
Whenever you’re ready, we’re here with open doors and a caring team. Your family is always welcome at our practice.
Additional Resources
Cancellations and Late Arrivals
Life with kids is unpredictable. We get it. If you need to cancel or reschedule, please give us a call as early as you can. There’s a $25 fee per child for appointments that aren’t cancelled at least 24 hours in advance.
If you’re running more than 15 minutes late, we may need to reschedule so we can stay on time for other families.
Immunizations
We follow the immunization schedule recommended by the American Academy of Pediatrics (AAP). If your child isn’t fully up to date, schedule a visit and your pediatrician will work with you on a plan to catch up.
Well-child visits
Well visits matter, even when your child seems perfectly healthy. They’re a chance for your pediatrician to check on growth and development, administer recommended vaccines, run any needed screenings, and connect you with specialists if something comes up.
Expecting parents
If you’re expecting, we’d love to meet you before your little one arrives. Learn more about prenatal visits and what to expect on our Expecting Parents page.
Billing & insurance
Accepted insurance plans
We accept most major PPO health insurance plans and Providence St. Joseph HMO.
Billing guidance
Call us if you have any billing questions, such as how charges are processed and what to expect on your statement.
Frequently asked questions
Please bring your child’s insurance card, a photo ID for the parent or guardian, and any completed forms requested before your visit. If this is your child’s first appointment, arriving a few minutes early may help ensure a smooth check-in process. Additional items such as immunization records or referral information may be requested based on the type of visit.
The easiest way to schedule is to give our office a call at (562) 598-4848, Monday–Friday during office hours. Our friendly front desk team will be happy to find a time that works for you. We offer same-day visits for urgent acute conditions. Call early to check availability!
As part of Rady Children’s Health, we give our patients access to trusted care even when our office is closed.
Call our 24/7 Nurse Advice Line at 1-844-GET-CHOC for free guidance from pediatric experts, who can also set up a virtual physician visit when needed. For in-person care of non-life-threatening illnesses and injuries, Rady Children’s Health offers pediatric urgent care in Irvine and Orange. Visit our After-Hours Care page for full details and locations.
Pediatric orthopedic specialists treat fractures and sports injuries Saturday mornings from 8 a.m. to 12 p.m., no referral required, at CHOC Specialty Care Clinic, Orange, CA. Learn more.
Yes! We welcome new patients of all ages, from newborns to young adults.
Call us at (562) 598-4848. Records requests require a signed authorization from a parent or legal guardian and typically take a few business days to process.
Testimonials
Dr Kaplan is truly great at what he does, he knows when to be empathic, and when to cut the fat… He also has a great staff. We have worked with many of the nurses, as well as two of the other doctors that work in the practice. there is a great level of professionalism and kindness, which is perfect for what they do.
Edgar P.
La Palma, CAThis is the best pediatric group we’ve tried so far – short wait times, separate sick and well waiting rooms, and KIND doctors. We especially like Dr. Tosu. She’s down to earth, patient, and not quick to medicate, which I appreciate. Highly recommend this group.
Amy O.
Long Beach, CAThis is by far the best pediatricians office I’ve ever been to. They use separate sick and well waiting rooms for one. We usually see Dr. Kallah and she and the entire staff are so good with the kids and parents. They are usually very busy but you don’t wait very long for your name to be called. They have a great system.
